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We built this for Harbor Health

AI support that handles appointment questions, billing inquiries, and prescription refills — trained on your membership-based primary care services across Central Texas.

Harbor Health

Try the Harbor Health AI agent

This agent is loaded with dummy data for a fictional member. Give it a test — try asking things like:

  • 💬 "I need to schedule a follow-up with my PCP"
  • 💬 "Can you explain this charge on my last statement?"
  • 💬 "I need a refill on my blood pressure medication"
  • 💬 "How do I get a referral to a specialist?"
  • 💬 "What does my membership plan cover for lab work?"
Call (555) 000-0000
Appointment Scheduling
Billing Help
Prescription Refills
Referral Request
Plan Benefits

Built for what Harbor Health needs

AI-powered support that understands primary care operations, member services, and healthcare workflows across 40+ locations.

Natural conversations

Members ask questions in their own words. Lorikeet understands context, handles follow-ups, and resolves issues with empathy.

Appointment management

Schedule, reschedule, and cancel appointments across your 40+ locations. Matches members with the right clinician and time slot.

HIPAA compliant

Built for healthcare from day one. Guardrails, audit trails, and human escalation paths keep you compliant with PHI regulations.

Prescription workflows

Handle refill requests, medication questions, and pharmacy coordination — routed to the right care team automatically.

Voice + chat + email

Same AI brain across every channel. Members get consistent answers whether they call, chat, or email your support team.

Deploy in days

This entire demo was built in hours. Your production launch can be just as fast across all your Austin locations.

How we built this for you

Configured in Lorikeet using your actual member services and clinical workflows.

1

Connected your systems

Trained on Harbor Health's membership plans, scheduling systems, billing processes, and clinical care protocols.

2

Wrote your workflows

Every response is grounded in your knowledge base. No hallucinated data, no made-up appointment slots.

3

Added your knowledge

Articles covering appointment scheduling, billing, prescriptions, referrals, plan benefits, and virtual care access.

4

Went live

Chat and voice are working right now. Email and SMS work the same way when you're ready.

Your members can call too

Same AI, same knowledge — just over the phone. Try asking about appointment availability, billing questions, or prescription refills.

(555) 000-0000

US number · Available 24/7

See exactly what we built

Everything is transparent. Open the sandbox to see the workflows, tools, and knowledge base.

Workflows

Appointment scheduling, billing inquiries, prescription refills, referrals, and member ID card requests — written in plain English.

Guardrails

HIPAA compliance, PHI handling, clinical safety boundaries, and escalation protocols — all enforced automatically.

Knowledge base

Membership plans, clinic locations, provider directories, billing FAQ, and prescription policies — searchable by the AI.

Open the sandbox

Ready to go live?

This demo is just the start. Let's talk about rolling this out to your members across Central Texas.

Schedule a call